Fine Print

Privacy Policy

Introduction

Suntup Editions (“we,” “us,” and “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have.

This policy applies to information we collect through our websites, suntup.press, shop.suntup.press, support.suntup.press, and mydesignations.suntup.app (together, our “Sites”). It also applies to information we collect through our emails, text messages, and customer support (together with the Sites, our “Services”).

This policy does not apply to third-party websites or services that we link to or that you choose to use with ours. Examples are payment and financing providers, shipping carriers, online stores operated by others, and social media platforms. Each of these has its own privacy policy.

This Privacy Policy forms part of our Terms of Service. By using our Services, you acknowledge the practices described here.

Information We Collect

Information you give us. When you create an account, place an order, sign up for emails or text messages, submit a form, or contact us, we collect the information you provide. Depending on what you do, this may include:

your name, email address, phone number, and shipping and billing addresses
your order history, and the editions and designations you own
details you submit on our transfer, registration, and return forms
messages you send us, including any photos you attach

Product reviews. If you write a review, we publish your rating, your review, and your name as you choose to display it on our Sites. We may email you after your order arrives to ask for a review.

Payment information. Payments are handled by our payment processors. We do not receive or store your full card number. We receive only limited details, such as the card type, the last four digits, and confirmation that the payment went through.

Information collected automatically. When you visit our Sites, we and our service providers automatically collect certain technical information. This includes your IP address, browser and device type, the pages you view, and how you arrived at our Sites. Some of it is collected through cookies and similar technologies (see Cookies and Tracking below).

Information from others. We may receive information about you from third parties. For example:

payment and financing providers may confirm whether a payment or plan was approved
shipping carriers may send delivery and tracking updates
another collector may name you on a transfer form when they sell you a book

How We Use Your Information

We use your information to:

Process and deliver your orders. This covers taking payment, handling pre-orders and installment plans, shipping, returns, cancellations, and refunds.
Keep designation and matching rights records. This covers assigning designations, recording transfers, running the Matching Pre-Order, and selecting lottery winners.
Communicate with you. This covers order confirmations, shipping notices, production updates, and replies to your questions.
Provide customer support. This covers answering questions and handling requests.
Send marketing. This covers news about upcoming editions by email or text, where you have signed up or where the law otherwise allows.
Run and improve our Sites. This covers understanding how the Sites are used, fixing problems, and making improvements.
Protect our store and customers. This covers preventing fraud and automated ordering, enforcing order limits, and enforcing our Terms of Service.
Meet legal obligations. This covers tax, accounting, and record-keeping, and responding to lawful requests.

Designation Records and Designation Search

Because our Numbered, Lettered, and Roman Numeral editions carry designations and matching rights, we keep a record of who owns each designation. That record includes owners who acquired a book through a transfer. We use it to assign designations, run the Matching Pre-Order, and keep ownership history accurate.

Transfers. When a book changes hands, the seller or the buyer submits a transfer or registration form, which gives us the other person’s name and contact details. We use that information only to update our ownership records.

Designation Search. Other customers can look up who owns a particular designation. Your information is shown only if you choose to share it. In your Privacy Settings, you can choose one of these options:

not to share your information (owners who have not chosen an option are shown as “Not Disclosed”)
to show only your name
to show your name and email address, and allow other customers to contact you about possible trades

You can change your choice at any time. If you share your email address, other customers may contact you directly. We are not responsible for how they use it.

How We Share Your Information

We share personal information only as described below.

Service providers. We use outside companies to help run our business. They receive only the information they need to do their job, and may use it only to provide services to us. They include providers of:

our e-commerce platform and website hosting
payment processing
order fulfillment and shipping labels
email and text messaging
customer support software
sales tax calculation and filing
data storage and record-keeping
website analytics

Shipping carriers. We give carriers your name, address, and contact details so they can deliver your order. For international orders, we also provide the customs information that the carrier and customs authorities require.

Financing providers. If you choose to pay in installments, the financing provider receives the information needed to process your application and payments. It handles that information under its own privacy policy.

Other customers, at your choice. If you choose to share your name or email address through Designation Search, other customers can see it (see Designation Records and Designation Search above).

Legal requirements and protection. We may disclose information if we believe in good faith that the law, a court order, or a government request requires it. We may also disclose it to protect our rights, our customers, or others, for example to prevent fraud.

Business transfers. If Suntup Editions is sold, merged, or reorganized, customer information may be transferred to the new owner. The new owner would be bound by this policy.

With your consent. We may share your information in other ways if you ask us to or agree to it.

Sale of Personal Information and Targeted Advertising

We do not sell your personal information for money, and we do not sell or rent our customer lists.

Some of our advertising partners, such as social media platforms, and our e-commerce platform use cookies, pixels, and similar technologies on our Sites. These collect information about your visits and purchases, which may be used to show you ads for Suntup Editions on other websites and apps, and to measure how well those ads work. Under some US state privacy laws, this may be considered “selling” or “sharing” personal information for targeted advertising.

You can limit this tracking by blocking or deleting cookies in your browser settings.

Cookies and Tracking

We and our service providers use cookies, pixels, and similar technologies on our Sites. They fall into four groups:

Essential. These are needed for the Sites to work, for your shopping cart, checkout, account login, and security.
Analytics. These help us understand how visitors use our Sites so we can improve them.
Marketing. These help our email and text messaging provider understand which editions interest our subscribers.
Advertising. These let advertising partners measure our ads and show you ads for Suntup Editions on other sites (see Sale of Personal Information and Targeted Advertising above).

Your choices. You can block or delete cookies in your browser settings. If you block essential cookies, your cart and checkout will not work.

Do Not Track. Some browsers send “Do Not Track” signals. Because there is no common standard for how websites should respond to them, we do not respond to them.

Email Communications

We use email to send order confirmations, production updates, shipping notices, lottery results, Matching Pre-Order invitations, and news about new editions.

Order confirmations are sent automatically by our store when you place an order. Everything else, including production updates, shipping notices, and Matching Pre-Order invitations, is sent through our mailing list. Every email from our mailing list includes an unsubscribe link, and we honor requests promptly. Please note that if you unsubscribe, you will also stop receiving these updates about your orders and designations. You can resubscribe at any time.

Our emails may use standard technology that tells us whether an email was opened and which links were clicked, so we can improve what we send.

Text Messages

We run two separate text messaging programs. You can join either or both.

Program	What we send	Sent from
Production Updates	Updates on editions in production and shipping news	855-520-0381
Marketing	News about upcoming editions and announcements	949-359-0465

Consent. You join a program only by opting in. For Production Updates, you use the sign-up link on our Status Updates page. For Marketing, you check the text message box when you sign up for our newsletter. By opting in, you agree to receive recurring automated text messages from Suntup Editions at the number you provided. Consent is not a condition of any purchase.

Frequency and cost. Message frequency varies. Message and data rates may apply. Contact your wireless provider with questions about your plan.

Opting out. Reply STOP to any message to unsubscribe from that program. You will receive one message confirming that you’ve been unsubscribed. Each program is separate, so to leave both, reply STOP to a message from each number. To rejoin, sign up again the way you did the first time.

Help. Reply HELP to any message for assistance, or email support@suntupeditions.com.

Changing your number. If you change or give up your mobile number, please reply STOP from the old number first, or let us know at support@suntupeditions.com, so messages don’t go to someone else.

Your mobile information. We do not sell, rent, or share your mobile phone number or your text messaging opt-in consent with third parties or affiliates for their marketing purposes. We share it only with the messaging providers that deliver our texts.

Carriers are not liable for delayed or undelivered messages. We may change or end either program at any time.

How Long We Keep Information

We keep personal information only as long as we need it for the purposes described in this policy. For example:

Order and payment records are kept for as long as tax and accounting laws require.
Designation and ownership records are kept for as long as we publish, because matching rights and the ownership history of each edition depend on them.
Mailing list and text message information. When you unsubscribe, we stop sending you messages, but your contact record stays in our messaging systems. That is how we make sure you aren’t contacted again. You can ask us to delete it entirely (see Your Rights and Choices below).
Support messages are kept for as long as they are useful for answering follow-up questions and resolving issues.

When we no longer need information, we delete it or remove anything that identifies you.

How We Protect Your Information

We take reasonable steps to protect your personal information:

Our Sites use encrypted (HTTPS) connections.
Payments are handled by payment processors that meet card industry security standards. We never see or store your full card number.
Customer information is kept in systems run by established service providers, and only staff who need it can access it.

No website or storage system is completely secure, so we cannot guarantee absolute security. Please keep your account password private, and let us know if you think your account has been accessed without your permission.

International Customers

We are based in California, in the United States. Our store data is hosted in the United States, and our service providers may process information in the United States or other countries. If you order from or visit our Sites from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards. Examples are standard contractual clauses in our service providers’ data processing terms, or those providers’ certification under the EU–U.S. Data Privacy Framework.

Your Rights and Choices

Choices everyone has. You can:

update your account details at any time by logging into your account
unsubscribe from emails or texts (see Email Communications and Text Messages above)
change what Designation Search shows about you in your Privacy Settings
ask us for a copy of your information, or ask us to correct or delete it

If you are in the European Economic Area or the United Kingdom. We use your information on these legal grounds:

to perform our contract with you, such as fulfilling orders and keeping designation records
to meet legal obligations, such as tax records
for our legitimate interests, such as running and improving our store and preventing fraud
with your consent, such as for marketing messages. You can withdraw consent at any time.

You have the right to access, correct, or delete your personal information; to restrict or object to how we use it, including for direct marketing; and to receive a copy of it in a portable format. If you have a concern, please contact us first. You may also complain to the data protection authority in your country.

If you live in a US state with a privacy law. Depending on where you live, you may have the right to know what personal information we hold about you and to get a copy, to correct or delete it, and to opt out of targeted advertising or the “sale” or “sharing” of your information. If we deny your request, you may appeal by replying to our decision. We will not treat you differently for using any of these rights.

How to make a request. Email support@suntupeditions.com or use our contact form. We may need to confirm your identity before acting on a request. You may also use an authorized agent where the law allows. We will respond within the time the law requires.

A note on deletion. We may need to keep some information even after a deletion request, such as order records required for tax purposes. Deleting your designation and ownership records also ends any matching rights attached to your books, because we will no longer have a record that you own them.

Children’s Privacy

Our Services are intended for adults. We do not knowingly collect personal information from children under 13, or under 16 in the European Economic Area and the United Kingdom. If we learn that we have, we will delete it. If you believe a child has given us personal information, please contact us at support@suntupeditions.com or through our contact form.

Data Breach Notification

If a security breach affects your personal information, we will notify you without unreasonable delay, as required by law. We will tell you what happened, what information was involved, and what steps you can take to protect yourself.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the bottom of this page shows when it was last changed. If we make significant changes, we will let you know by posting a notice on our Sites or, where appropriate, by email.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@suntupeditions.com
Online: our contact form
Mail: Suntup Editions, 6789 Quail Hill Parkway #521, Irvine, CA 92603, United States

Last Updated: September 30, 2026