Terms of Service
OVERVIEW
This website is operated by Suntup Editions. Throughout these Terms, “we,” “us,” and “our” refer to Suntup Editions. We offer this website, including all information, tools, and services available on it, on the condition that you accept all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or linked from this page. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any of our services.
Any new features or tools added to our store are also subject to these Terms. We may update, change, or replace any part of these Terms by posting changes to this page, and it is your responsibility to check it periodically. Your continued use of the website after changes are posted means you accept them.
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction, including copyright laws, in your use of the Service.
You must not transmit any worms, viruses, or other destructive code.
Any breach or violation of these Terms will result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmission over various networks and (b) changes to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. Payments are processed through Shopify and its payment partners, and we do not store your full card details.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any content on the website, without our express written permission.
The headings in these Terms are for convenience only and do not limit or otherwise affect them.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied on as the sole basis for decisions without consulting more accurate, complete, or timely sources. Any reliance on it is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We may modify the contents of this site at any time, but we have no obligation to update any information on it.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. A price change does not affect orders that have already been placed.
We may modify or discontinue the Service, or any part of it, at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS
Certain products may be available exclusively online through this website. Products may have limited quantities and may be returned or exchanged only according to our Returns Policy (Section 10).
We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor’s display of any color will be accurate. Images shown for editions before publication, including mockups, are representations and may differ from the finished book. Specifications for pre-ordered editions, including materials, illustrations, and binding details, may change during production.
Our books are made with natural materials such as leather, cloth, and paper. Variations such as scars, grain, and differences in color are a natural characteristic of these materials and are not considered defects.
We may limit sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis, and may limit the quantities of any product we offer. Product descriptions and pricing may change at any time without notice, and we may discontinue any product at any time. Any offer for a product made on this site is void where prohibited.
We do not warrant that the quality of any product will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – MATCHING RIGHTS AND ORDER LIMITS
Matching rights
Numbered, Lettered, and Roman Numeral editions carry matching rights: the ability to purchase the next announced edition in the same state and match its number or letter to your previous book. Artist and Classic Editions do not carry matching rights.
Matching rights belong to the physical book. They cannot be sold, transferred, or held separately from it. Rights are transferred only when the book itself is sold and shipped to the buyer, and the seller submits our Seller Transfer Form before the next edition opens for public pre-order.
Rights apply only to the most recently announced edition, and books must be purchased in order of announcement to keep them. If you pass on an edition, your rights to that number or letter for future editions are relinquished. Any exceptions for specific titles are described on our support site.
If you own more than one copy of the same state of an edition, whether each additional copy carries matching rights is at our discretion.
Designations
We do not accept requests for specific numbers or letters. For orders placed after the Matching Pre-Order period, designations may change until they are finalized. Once finalized, a designation cannot be changed.
Order limits
We may set order limits for any edition, per person and/or household. Any limit that applies is shown on the product page or at checkout, and orders that exceed it may be cancelled.
Customers who were the registered owner of two copies of a Numbered edition before July 1, 2020 may purchase up to two copies of the next Numbered edition during the Matching Pre-Order. This may change if print runs increase.
Changes to the program
We may change or discontinue the matching rights program at any time.
SECTION 7 – ORDER ACCEPTANCE AND ACCOUNT INFORMATION
We may refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These limits may apply to orders placed under the same customer account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we will try to notify you using the email address, billing address, or phone number provided with the order. We may also limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account details, including your email address and payment card information, so that we can complete your transactions and contact you as needed.
SECTION 8 – SHIPPING, CUSTOMS, AND DUTIES
In-stock orders ship within 2–4 business days. Pre-orders ship once the edition is published. Estimated publication dates are given as a season (for example, Spring 2027, based on Northern Hemisphere seasons) and represent our best estimate of when all states of an edition will ship. Individual states may ship earlier or later than the season listed. Because of the nature of fine press bookmaking, delays are possible.
Items that are not all in stock when an order is placed, including pre-orders, ship separately. We do not hold orders for later shipment.
Delivery times provided by carriers are estimates and are not guaranteed. We are not responsible for carrier delays, and we do not refund shipping charges for delays caused by the carrier.
We do not collect customs fees, duties, or taxes at checkout for international orders. You are solely responsible for any such charges imposed by your country. If you refuse to pay them and the package is returned to us, we will either refund the cost of the items, less shipping and payment processing fees, or re-ship the order at your expense.
SECTION 9 – DELIVERY RESPONSIBILITY
Once an order has been shipped, responsibility for it passes to you. We are not responsible for packages lost or stolen after the carrier has confirmed delivery, and you are responsible for providing a secure delivery location.
If your order never arrives and the carrier has not confirmed delivery, please contact us. Once we have confirmed with the carrier that the package is lost, we will send a replacement. If a replacement is not available, we will issue a refund. If the original package arrives after a replacement has been sent, you must return it to us, and we will cover the return shipping.
SECTION 10 – RETURNS POLICY
All return requests must be made within 7 days of receiving your order. If you have not contacted us within 7 days of receipt, we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused, in the same condition you received it, and in its original shipping box.
Damaged, defective, or incorrect items
If your order arrives damaged or defective, or we shipped the wrong item, we will pay for shipping both ways. We must receive the item back before we send a replacement or issue a refund. If the item is not being replaced, a refund is issued once we receive it, as described in Section 11 (Refunds). In some cases, at our discretion, we may send a replacement without requiring the original item to be returned.
Returns for any other reason
If you wish to return an item that is not damaged, defective, or incorrect, we do not cover return shipping, and we cannot refund the shipping on the original order. A 20% restocking fee is deducted from the refund. If the refund cannot be processed to the original payment method, for example because of the time that has passed since the order was placed, it will be issued as store credit or, at our discretion, by another method such as PayPal.
How to request a return
Please do not ship books back to us without contacting us first. To request a return, submit our contact form with your order number, the reason for the return, and photos of any damage. Customers in the United States will receive a return label by email, which must be affixed to the box. Customers outside the United States should ship their return to: Suntup Editions, 6789 Quail Hill Parkway #521, Irvine, CA 92603, United States. If you are returning a damaged, defective, or incorrect item from outside the United States, email us a copy of your postage receipt and we will reimburse the return postage.
SECTION 11 – REFUNDS
This section applies to all refunds, including returns and cancellations.
Payment processing fees are not refunded.
Sales tax charged on a returned or cancelled item is refunded in full.
Unless otherwise stated in these Terms, refunds are issued to the original payment method. Depending on your bank or card issuer, a refund may take several business days to appear on your statement.
Any fees charged to send a refund by an alternative method, such as PayPal, may also be deducted.
SECTION 12 – PRE-ORDER CANCELLATIONS
You may cancel a pre-order for a book that has not yet been published, subject to the conditions below. We can only cancel an order if we receive your request before we begin fulfilling it. Once fulfillment has started, the order cannot be cancelled.
Artist and Classic Editions
If you cancel within 30 days of your order date, the refund is issued to your original payment method, less any fees charged by the payment processor. After 30 days, the refund is issued as store credit.
Numbered, Lettered, and Roman Numeral Editions
If you cancel within 14 days of your order date, the refund is issued to your original payment method, less any fees charged by the payment processor. After 14 days, the refund is issued as store credit.
If you cancel a book whose matching rights were used to order the next edition, the order for that next edition will also be cancelled, with its refund issued under the terms above. This applies only to the next edition; any later orders are not affected.
Delayed editions
If an edition is delayed beyond its estimated publication season, you may cancel your pre-order for a full refund, regardless of the conditions above.
We may, at our discretion, make exceptions to these cancellation terms in individual circumstances. An exception made for one customer does not create an obligation to make the same exception for others.
All refunds are subject to Section 11 (Refunds). To request a cancellation, please submit our contact form.
SECTION 13 – ORDERS PAID FOR USING PARTIAL.LY
If you paid using a Partial.ly installment plan and cancel your order, the 5% processing fee charged by Partial.ly is non-refundable, and a $35 administrative fee is deducted from any refund issued.
SECTION 14 – DEFAULTED INSTALLMENT PLANS
If a Partial.ly installment plan for a pre-ordered book goes into default after repeated failed attempts to charge the card on file, you will have one week to reinstate the plan and make the next payment. If you do not, the order will be cancelled and the book will be offered for sale to other customers. Any payments you have made will be refunded, less a 20% default fee, which includes the 5% non-refundable processing fee.
If any of your installment plans go into default, you may not make future purchases using an installment plan. If you place a new installment order while an existing plan is in default, the new order will be cancelled and your down payment will be refunded, less the 20% default fee.
SECTION 15 – FREQUENT CANCELLATIONS
We understand that an order may occasionally need to be cancelled. However, we may review a customer’s cancellation history and, at our discretion, determine when cancellations are excessive. In such cases, we may refuse future cancellation requests, decline future orders, or refuse service as described in Section 16.
SECTION 16 – CUSTOMER CONDUCT AND SERVICE RIGHTS
We treat our customers with courtesy, professionalism, and respect, and we expect the same in return. We do not tolerate rude, abusive, or disruptive behavior toward our staff or other customers. We may refuse service, including the sale of books, to anyone at our discretion. Our right to refuse service is exercised in a manner that is consistent with applicable laws and is not based on race, color, religion, national origin, gender, sexual orientation, age, disability, or any other protected characteristic.
If we refuse service, we may also cancel any of your pending orders, including pre-orders, at our discretion. Payments for cancelled orders will be refunded in full to the original payment method, and any matching rights attached to those orders are forfeited.
SECTION 17 – THIRD-PARTY TOOLS, SERVICES, AND LINKS
Our site may provide access to third-party tools and services, such as payment and installment providers, and may link to third-party websites. We do not control these third parties and provide access to them “as is,” without any warranty or endorsement. Your use of any third-party tool, service, or website is at your own risk and subject to that third party’s own terms, which you should review before using it. We are not liable for any harm or loss arising from your use of third-party tools, services, or websites, and any complaints or questions about them should be directed to the third party.
We may offer new features or services through our website in the future, and these will also be subject to these Terms.
SECTION 18 – INTELLECTUAL PROPERTY
All content on this site, including text, photographs, images, illustrations, designs, logos, and videos, is owned by Suntup Editions or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any of this content without our written permission.
SECTION 19 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us ideas, suggestions, proposals, or other materials, whether at our request (for example, contest entries) or on your own, by email, post, online, or otherwise (“comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, without restriction. We are under no obligation to keep comments confidential, to pay compensation for them, or to respond to them.
We may, but are not obligated to, monitor, edit, or remove any content we determine, at our discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates anyone’s intellectual property or these Terms.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material, or any virus or malware. You may not use a false email address, impersonate anyone, or mislead us or others about the origin of your comments. You are solely responsible for your comments and their accuracy, and we take no responsibility for comments posted by you or any third party.
SECTION 20 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 21 – MOBILE TERMS OF SERVICE
The Suntup Editions mobile message service (the “Service,” as defined in this section) is operated by Suntup Editions (“we” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Suntup Editions’ SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Suntup Editions through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Suntup Editions. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt out of the Service at any time by replying STOP to any text message you receive from us, or by clicking the unsubscribe link (where available) in any text message. You’ll receive a one-time confirmation text. No further messages will be sent to your mobile device from that program unless initiated by you. If you have subscribed to more than one Suntup Editions text messaging program, you will need to opt out of each separately.
For support or assistance, reply HELP to any text message from us, or email support@suntupeditions.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SECTION 22 – ERRORS, INACCURACIES, AND OMISSIONS
Information on our site may occasionally contain typographical errors, inaccuracies, or omissions, including in product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, to change or update information, and to cancel orders if any information is inaccurate, at any time and without prior notice, including after you have placed your order. If we cancel an order because of an error, you will receive a full refund.
We have no obligation to update, amend, or clarify information on our site, except as required by law.
SECTION 23 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; or (l) to use bots, scripts, or other automated means to place orders, enter lotteries, or access the site. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 24 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Suntup Editions, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 25 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Suntup Editions and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 26 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 27 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 28 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 29 – GOVERNING LAW
These Terms and any separate agreements under which we provide you Services are governed by the laws of the State of California. Any dispute arising from these Terms or your use of the Service will be resolved in the state or federal courts located in Orange County, California, and you consent to the jurisdiction of those courts.
SECTION 30 – CHANGES TO THESE TERMS
We may update these Terms at any time by posting changes to this page. The date of the most recent update is shown at the bottom of this page.
SECTION 31 – CONTACT INFORMATION
Questions about these Terms can be sent to us using our contact form.
Last updated: September 27, 2026.
